Help Center
The App
All articles relating to the App and what to doThe network
Here we put in all agent specific information on the network and how to manage a Nifty networkAttached Voice controllers
All articles and help around voice controllers and their connection to the Nifty brain(tm)Attached devices
This is where we store all information on the different types of devices that can be attached to the network.Nifty
Information on our company and the way we work
Recent Articles
What is the difference between z wave and Wifi?
Both Z wave and Wifi use wireless waves to communicate with devices but there are some fundamental differences that we need to understand. In its simplest terms a z wave network will allow your IoT devices to communicate with each other over the z ...How does your installation process work?
We have two types of installation, off plan and retro. Off plan - This is where we are involved from the start and help to design in our solution. Walk through of our off plan installation process Retro fit - This is the most common with homeowners, ...How can we contact you?
We have several ways that our customers can contact us: Phone - All of our customers receive a dedicated support number that is not held on the web, this is to ensure that it is only available to our customers and so their support calls are answered ...Where is your privacy policy and what data do you collect?
We have a privacy policy located here What we collect is the bare minimum to keep our website running and support you, our clients. Website information Here we collect how the site is used and where people browse to and where they come from. We do ...What about a wall controller?
You can control your entire house from a touch screen device. One that can be mounted on a wall, integrated into a wall or left on a mount on a table. There are several benefits to this but one of the simplest is that guests visiting your home do not ...
Popular Articles
How to connect Openhab to Alexa
Step 1: Open Alexa app & Sign in If you are already signed into Alexa, then please go to step 2. If you are not, then please follow the standard Alexa set up as per Amazon. Then when ready go to step 2. Step 2: Look to the bottom right of ...Sensor not working
Sometimes a sensor or the device connected to it might stop working, generally this is because that particular sensor is battery powered and the battery needs replacing. So firstly we need to check if the sensors is battery powered and if the battery ...My app is not working
Occasionally, you might click on your app and see a blank screen. What can you do then? First instance - Wait 1 minute Sometimes the app takes a moment or two to connect to the Nifty brain ™, generally this occurs when there has been a power outage ...My lights/devices don't respond instantly to a command
There are a number of reasons for the system to slow down a little this doesn't mean that it is not working, as long as the devices you need to control still work, then this is a temporary issue. However there are a couple of reasons for this to ...How to improve a zwave network?
In short there is nothing that you can do to improve your z wave network, there are a few reasons for this and also a couple of things you can do that might actually impact it. The first thing to know is that the network is a learning one. It is ...