Recent Articles
What’s the Best Way to Keep My System Secure?
After every installation, we ensure your system is secure. From that point on, it’s your responsibility to keep it protected. If you have any concerns, our support team is here to help. Don’t: Give Wi-Fi access to anyone you don’t fully trust Reuse ...
Can Someone Hack My Camera and Spy on Me?
It’s extremely unlikely—provided you follow our post-install guidance and keep your login details secure. We only install cameras from reputable manufacturers that use AES (Advanced Encryption Standard), making them highly secure. However, someone ...
What security measures do you take to protect my data?
We take your privacy and security just as seriously as we do our own. Your personal information is never shared with anyone outside our organisation. Passwords are securely stored using 256-bit AES encryption. We will never send full passwords via ...
Do I need to pay for a cloud subscription?
A subscription is completely optional, but without one, certain features may be limited, support response times may vary, and some services may incur additional costs. Without an active subscription: Home control is only available when connected to ...
Do you offer maintenance?
Maintenance is available exclusively to subscribers of the Infinity package. Maintenance includes regular checks, security updates, and adjustments to keep your smart home system running smoothly and securely. This covers software updates, security ...
Popular Articles
How to Connect and Use Amazon Alexa for Voice Control with Home Assistant
Setting Up Alexa with Home Assistant A Nifty cloud subscription is required to use this service. After subscribing successfully, you will receive a username and password, which you’ll use to log in to the Home Assistant skill within the Alexa mobile ...
How do I add devices to my network?
One of the most frequent inquiries we receive is about how to make changes to your smart home network—whether that’s adding new devices or removing existing ones. Due to the integrated nature of the Nifty Brain™ system, individual devices cannot be ...
Using Voice Control with the Nifty Brain™
The Nifty Brain™ seamlessly integrates with the two leading voice control systems: Amazon Alexa and Google Assistant. We have found these to be the most reliable and user-friendly options for smart home control. Once set up, your chosen voice ...
How does your installation process work?
Types of Installation for Smart Systems: Off Plan vs. Retro Fit We offer two distinct types of installation for our smart systems: off plan and retro fit. Both methods have their own benefits and considerations, depending on the stage of your project ...
How do I Restart / Reboot the Nifty system?
If the smart system is not functioning correctly, or if a Nifty representative has recommended it, a restart may be required to resolve the issue. As we all know, a good old-fashioned restart often works like magic in fixing technical problems. There ...
General questions about the system or Nifty Places