Do I need to pay for a cloud subscription?
A subscription is completely optional, but without one, certain features may be limited, support response times may vary, and some services may incur additional costs.
Without an active subscription:
- Home control is only available when connected to Wi-Fi.
- Alexa and Google Home integration will be unavailable.
- Support response time extends to 72 hours.
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Do I need an Internet connection to automate my property?
No. Your home can work without an internet connection, as the Nifty brain™ Resides in your home and can work independently of the outside world. However you will not be able to remotely control your Nifty home and any devices and reporting feeds that ...
What internet connection speed do I need?
Anything above a 3mb connection will be sufficient unless you require security cameras, in which case we will discuss the possibilities based on your connection.
How much data will I need to use the system?
Our controller uses very little data so even a 250mb plan will suffice. That is unless you require security cameras, in which case we will discuss the possibilities based on your connection.
How do I contact support?
Support Portal Need help? You can submit a support request at the bottom of our support page: https://support.nifty.place Just fill out the form with your details and concern—our team will get back to you as soon as possible. How long will it take to ...
Do you offer On-site support?
On-site support is available exclusively to subscribers of the Infinity package. Visits are arranged only if a support representative determines they are necessary. Prior to scheduling a visit, users may be asked to troubleshoot issues independently, ...